Tap into 24/7 Support

Find comprehensive 24/7 support for every iGaming platform need that arises from the moment you decide to switch to Affnook until you continue to manage your iGaming affiliate programs through it.

Where "Can We?" Transforms into "Definitely!"

The 24/7 support for iGaming affiliate programs is expansive, covering all doubts, concerns, questions, challenges, requirements and conversations, from the moment you decide to switch to Affnook.

Access expertise, wherever and whenever you need it.

Get Solutions in Every Interaction

Reach out as much as you need, for any issues or roadblocks you face in the course of running your iGaming affiliate program on Affnook. In return, you’re guaranteed to always find actionable insights, concrete solutions and effective tips that improve your experience.

Write to Us

Talk to your dedicated customer support manager over email, and add necessary teams for instant updates.

Chat with Us

Ping Affnook’s 24/7 support team via any of the chat services set up for your queries to receive faster resolution.

Video Call Us

You can also get one-on-one time with your designated customer support team members based on your needs.

All Support Requests are Created Equal

No matter the size of your request — whether it’s a simple query or the most massive ask — we’re here to help. At Affnook, you can avail 24/7 support for iGaming platform-related inquiries to scale your affiliate marketing efforts, and achieve your business goals.

Support That Goes Beyond Troubleshooting

Find yourself enabled with tiers of support when you use Affnook. From usage-based queries to learning the best campaign optimization tricks — there’s all kinds of support to be found for iGaming operators and brands running their affiliate programs on our platform.

Get a Dedicated Support Manager, from Day 1

What level of support can I expect from Affnook’s team?

The journey begins with a comprehensive demonstration that includes specific use cases that benefit your particular iGaming business. We establish a roadmap with touchpoints for regular interactions, and a schedule of weekly check-ins, to help onboarded partners feel at ease.

Get Insights on Product Roadmap

What’s the latest feature update for Affnook?

Good news! You’ll be the first to know about any new feature or update as soon as it’s scheduled for development. The 24/7 support includes training on usage and knowledge transfers on business-relevant functionalities arising out of each new addition.

Play a Role in Shaping Affnook

How does Affnook support my unique business needs?

Share your feedback on the planned direction of our iGaming affiliate marketing software, whether it is new features or required integrations and enhancements. Connect with us routinely and call upon us for specialized support for your niche business requirements.

Optimize your iGaming affiliate programs by resolving all concerns as soon as they arise via 24/7 support on Affnook.

Best Est. ROI - Winter 2024
Easiest Setup - Winter 2024
Fastest Implementation - Winter 2024
High Performer - Asia Pacific

Frequently Asked Questions

You can directly submit any feature requests to your dedicated customer support team. Upon submission, Affnook forms specialized groups to manage each request. These groups ensure stakeholders are kept informed throughout the development process and are regularly asked for feedback to ensure the feature meets expectations.

Once a feature request is submitted, Affnook creates dedicated groups to oversee the development. Stakeholders are consistently updated on progress and actively involved in providing feedback, ensuring the final product fulfills the identified gap and aligns with the standards expected by the iGaming community.

Affnook provides comprehensive 24/7 support for all your iGaming affiliate marketing needs. Whether it’s addressing technical issues on the dashboard, offering campaign optimization advice, or resolving queries, our team ensures you receive actionable solutions and expert guidance whenever required.

You can reach out to Affnook’s 24/7 support team via multiple channels — email, live chat, phone calls, or video calls. Whether it’s a quick question or a complex issue, we’re available around the clock to help you with immediate and effective solutions, ensuring no query of yours goes unresolved.

Affnook is built to serve not only your existing needs but also to evolve with any new needs that arise. As you scale your iGaming affiliate program, our team is always ready to provide tailored solutions, ensure smooth operations, and help you stay on top of new updates, features, and strategies to keep you ahead in the game.